Privacy Policy

1. Who we are

Bimal Auto Agency ("Bimal Auto", "we", "us", "our") is an authorised Maruti Suzuki dealer operating showrooms and service workshops across Assam. This policy explains how we collect, use, share and protect personal information when you visit bimalautomaruti.com, use our enquiry/contact forms, calculators (EMI, variant advisor, fuel savings), or reach us via WhatsApp, phone or email.

2. Information we collect

• Contact details you submit — name, phone number, email, city and outlet preference — through enquiry, test-drive, service-booking, career and contact forms.
• Vehicle interest details — model, variant, budget and finance preferences you enter into our calculators and advisor tools.
• Messages you send us via WhatsApp, call or email, and any comments you post on our blog.
• Standard technical information collected automatically by any website — pages visited, device/browser type and approximate location — used for analytics and site security.

3. How we use your information

• To respond to enquiries, schedule test drives and service appointments, and follow up on quotes.
• To share information about vehicles, offers, service reminders and events you've asked about — including via Call, SMS, Email or WhatsApp, where you've given consent.
• To improve our website, tools and customer experience.
• To meet legal, regulatory and manufacturer (Maruti Suzuki) reporting requirements.

4. Sharing your information

We do not sell your personal information. We share it only with: our own sales/service/insurance teams at the relevant outlet, Maruti Suzuki India Limited where required for vehicle registration, warranty or manufacturer programs, and service providers who help us operate the site (hosting, forms, WhatsApp messaging) under confidentiality obligations.

5. Cookies

We use cookies and similar technologies for essential site functionality and to understand how visitors use our pages, so we can improve them. You can control cookies through your browser settings.

6. Your choices

You can ask us to correct or delete the personal information we hold about you, or to stop contacting you, at any time by reaching out using the details below.

7. Contact us

For any privacy-related question or request, contact us at info@bimalautomaruti.com or call +91-95554-14449.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our practices. The "last updated" date above will always show the most recent revision.